{"id":2442,"date":"2025-11-26T09:00:14","date_gmt":"2025-11-26T10:00:14","guid":{"rendered":"http:\/\/americanfoodsupplies.com\/?p=2442"},"modified":"2025-11-26T15:32:16","modified_gmt":"2025-11-26T15:32:16","slug":"ai-human-bpo-the-new-model-for-insurance-process-automation","status":"publish","type":"post","link":"http:\/\/americanfoodsupplies.com\/index.php\/2025\/11\/26\/ai-human-bpo-the-new-model-for-insurance-process-automation\/","title":{"rendered":"AI + Human BPO: The New Model for Insurance Process Automation"},"content":{"rendered":"<p>In insurance, automation has long been viewed as an \u201ceither\/or\u201d scenario-either a task is handled by AI, or it\u2019s assigned to a BPO team. That\u2019s no longer the case. Today\u2019s most successful MGAs, carriers, and wholesalers are embracing a hybrid \u2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In insurance, automation has long been viewed as an \u201ceither\/or\u201d scenario-either a task is handled by AI, or it\u2019s assigned to a BPO team. That\u2019s <a href=\"http:\/\/americanfoodsupplies.com\/index.php\/2025\/11\/26\/ai-human-bpo-the-new-model-for-insurance-process-automation\/\" class=\"read-more-link\">[Read More&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":416,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-2442","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insurance-journal"],"_links":{"self":[{"href":"http:\/\/americanfoodsupplies.com\/index.php\/wp-json\/wp\/v2\/posts\/2442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/americanfoodsupplies.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/americanfoodsupplies.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/americanfoodsupplies.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/americanfoodsupplies.com\/index.php\/wp-json\/wp\/v2\/comments?post=2442"}],"version-history":[{"count":1,"href":"http:\/\/americanfoodsupplies.com\/index.php\/wp-json\/wp\/v2\/posts\/2442\/revisions"}],"predecessor-version":[{"id":2443,"href":"http:\/\/americanfoodsupplies.com\/index.php\/wp-json\/wp\/v2\/posts\/2442\/revisions\/2443"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/americanfoodsupplies.com\/index.php\/wp-json\/wp\/v2\/media\/416"}],"wp:attachment":[{"href":"http:\/\/americanfoodsupplies.com\/index.php\/wp-json\/wp\/v2\/media?parent=2442"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/americanfoodsupplies.com\/index.php\/wp-json\/wp\/v2\/categories?post=2442"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/americanfoodsupplies.com\/index.php\/wp-json\/wp\/v2\/tags?post=2442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}