AI + Human BPO: The New Model for Insurance Process Automation
In insurance, automation has long been viewed as an “either/or” scenario-either a task is handled by AI, or it’s assigned to a BPO team. That’s [Read More…]
In insurance, automation has long been viewed as an “either/or” scenario-either a task is handled by AI, or it’s assigned to a BPO team. That’s [Read More…]
This year’s Atlantic hurricane season was marked by contrasts, according to the National Oceanic and Atmospheric Administration (NOAA). From intense bursts of activity to relative [Read More…]
Mark Zuckerberg and other Meta Platforms Inc. directors agreed to a $190 million settlement of claims they failed to rectify repeated violations of Facebook users’ [Read More…]
Old Republic National Title Insurance Co., one of the largest title insurers in Florida, did not fraudulently transfer assets from a bankrupt subsidiary, and the [Read More…]
The U.S. Department of Labor has cited a fresh-cut vegetable processing company for willfully and repeatedly violating safety requirements after a worker was fatally injured [Read More…]
NFP named Tom Gillingham president, commercial risk, expanding his executive leadership across NFP’s commercial property/casualty programs and wholesale businesses. Based in Seattle, Washington, Gillingham joined [Read More…]
In February 2024, a Los Angeles County jury awarded $2.34 million to an 84-year-old nursing home resident named Betsy Jentz, finding that the facility had [Read More…]
Rapidly growing e-commerce and last-mile delivery services have contributed to significant increases in crashes, traffic, workplace injuries and air pollution, according to a report from [Read More…]
In the insurance world, uncertainty is expensive. For community banks seeking Directors and Officers liability coverage, that uncertainty has traditionally translated into premiums that fail [Read More…]
Washington Insurance Commissioner Patty Kuderer ordered Thin Blue Line Benefits to stop selling insurance in Washington after investigators found the company had been operating without [Read More…]